Privacy Policy

Introduction: Hour & More Travel and Tourism, established under the Commercial Registration No. 1009061271 and licensed by the Saudi Ministry of Tourism with License No. 73104978, is committed to protecting user data and ensuring its confidentiality. By using Hour & More's websites and applications, you agree to the terms outlined in this privacy policy.

Data Collected: • Personal Information: Includes username, full name, national ID or residency number, email, phone number, and notification preferences. • Payment Information: Includes payment details, credit card information, expiration date, and partial card numbers (first six and last four digits). • Booking Information: Includes booking history, booking IDs, and reservation details. • Cookies Data: Information collected through cookies during website visits. • Additional Data: Such as address, city, operating system, geographical location, and device settings.

Methods of Data Collection: • Data directly provided by users through registration or booking processes. • Indirect data collection via cookies during website interaction. • Data obtained from external sources, including partners or government entities.

Use of Personal Data and Purpose: • For Guests: To complete bookings and payment transactions. • For Hosts: To manage unit listings and provide property information. • Enhancing User Experience: Tailoring services to individual customer needs. • Improving Customer Service: Responding to inquiries and enhancing service quality. • Managing Promotions: Offering tailored campaigns and deals.

Data Storage and Disposal: • Data is processed securely by authorized data processors who adhere to privacy regulations. • Regular checks are conducted to ensure third-party compliance with data protection standards.

Legal Basis for Data Collection and Processing: • Data is collected with user consent. • Users may withdraw their consent or request data deletion by contacting the data protection officer.

User Rights: • The right to access personal data. • The right to correct inaccurate or incomplete data. • The right to request data deletion under certain conditions. • The right to withdraw consent for data processing.

Data Sharing and Exchange: • Data is only shared with trusted entities that comply with data protection policies. • Data may be disclosed to government authorities if required by law.

External Links: • Hour & More is not responsible for the content of external websites linked on its platform.

Exercising User Rights: • Users can contact the data protection officer via email: info@hourandmore.sa

Updates to the Privacy Policy: • Hour & More reserves the right to modify the privacy policy at any time. Users will be notified of updates through the website.